Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988 we’ve guided individuals, families, and business owners to understand where they stand, identify every available option, and follow a clear path to resolution. We do more than prepare forms or negotiate balances: we examine the full story behind the tax problem, correct what needs correcting, and build strategies around each client’s actual circumstances. What sets us apart is nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, and continued support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters helps individuals, families, and business owners understand their tax situation, identify available options, and follow a clear path to resolution. The firm examines the full story behind tax problems, corrects necessary issues, and builds tailored strategies.
Who does Tax Matters serve?
Tax Matters works with individuals, families, and business owners to resolve complicated tax matters. Support is personalized to each client's actual circumstances rather than a one-size-fits-all program.
How long has Tax Matters been in business?
Tax Matters has been assisting clients since 1988 and brings nearly four decades of hands-on tax experience. That history informs careful reviews and practical resolution strategies.
Can Tax Matters represent me before the IRS?
Yes, Tax Matters provides representation before the IRS when appropriate as part of resolving tax problems. Representation is coupled with a careful review of prior returns and underlying records.
What makes Tax Matters different from other tax firms?
The firm goes beyond preparing forms or negotiating balances by uncovering the full story, correcting what needs correction, and tailoring solutions to each client. Clients receive direct, personal guidance without judgment and ongoing support after the immediate issue is resolved.
What is the typical approach to resolving a tax problem?
Tax Matters reviews prior returns and underlying records, identifies every available option, and builds a clear, client-focused strategy. The goal is to correct issues, pursue appropriate remedies, and guide clients through resolution with continued support.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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